We're Hiring: Operations Coordinator


Are you detail oriented and resourceful? Are you someone who loves to organize things? Are you good at prioritizing and managing multiple projects at once? Are you excited to join a small but mighty team dedicated to improve the quality of life of all Baltimore City residents through creating city designed for safe biking and walking?

We’e hiring an Operations Coordinator to keep Bikemore running smoothly and to allow us to grow and have a greater impact.

We realize job descriptions and the hiring process are imperfect. We do not hire based solely on experience. If the work sounds interesting to you and you believe you have the aptitude to develop the skills required, we encourage you to apply. We’re looking for applicants with diverse experiences and perspectives that will help strengthen our organization.

Interested but not sure if it’s a good fit, or have other questions? Don’t hesitate to contact us at jobs@bikemore.net or 443-475-0350.


For the past six years Bikemore has worked to increase and improve bicycle infrastructure, policies, and awareness to create a safer, healthier, more livable bicycling city. We use the bike as a tool to facilitate discussion around equitable transportation and land use policy. We are a small but mighty staff of three that is growing quickly and the Operations Coordinator will serve an integral role, improving operations in order to deepen our impact.


The Operations Coordinator is primarily responsible for performing duties that support the operations of Bikemore. These duties primarily include CRM administration, assisting with the gift flow process, and providing administrative support to staff. Execution of these initiatives requires strong administrative and time management skills, as well as strength in data management. The ideal candidate is a well-organized, detail-oriented, and resourceful individual with strong task management skills who enjoys a workplace that is fast-paced and varied. You need not be a serious bicyclist, but you must embrace our mission that a city designed for safe biking and walking can improve the quality of life of all Baltimore City residents.


Data Entry and Donation Processing

  • Primary point person for updating, adding and maintaining donor, member and prospect constituent records in the NPG Van database.

  • Responsible for gift entry process. Includes copying checks, taking checks to bank, and reconciling deposits.

  • Assist with creation of donor lists and other reports.

  • Perform database maintenance and clean-up projects to improve data integrity and database performance.

Nonprofit Administration

  • Manage donation and membership acknowledgement process (sending thank you notes that comply with IRS guidelines).

  • Respond to phone and email inquiries.

  • Prepare materials for prospective donor and funder meetings and coordinate follow-up.

  • Assist with sponsorship proposals, implementation, and reporting. Create invoices, track payments, follow-up to collect as necessary, and provide timely receipts.

  • In coordination with the Executive Director, complete all tasks associated with maintaining our nonprofit status.

  • Keep organized calendar of compliance and grant reporting.


  • Perform general clerical duties including but not limited to: answering phones, maintaining office supplies inventory, mailing, filing, photocopying.

  • Assist Executive Director with Board meetings, scheduling, and keeping files of minutes and contacts.

  • Assist with managing vendor relationships including suppliers, banks, landlords, consultants, or other third parties doing business with Bikemore.

  • Provide support to our community programs and events (ordering food, keeping attendance list, writing thank-you’s, etc).

  • Complete monthly corporate credit card reconciliations.

  • Serve as staff liaison to Accountant, responding to inquiries as needed.


The Operations Coordinator will operate in a professional manner that reflects well on Bikemore. Namely, email and in-person contact should be professional, and the Operations Coordinator dress / attire should be consistent with that of other officials at the meeting.


  • Basic understanding of Bikemore’s mission, vision, values, and programs.

  • Ability to effectively use and maintain standard office equipment (Mac OS and Printers).

  • Possesses strong interpersonal skills as demonstrated by compassionate, courteous, cordial, cooperative, and professional interaction with diverse groups of co-workers, external business partners, and the community.

  • Ability to troubleshoot software programs.

  • Strong written and verbal communication skills and the ability to effectively communicate with individuals and groups.

  • Ability to effectively manage competing priorities and multiple tasks.

  • Valid Driver’s License or State ID and ability to lift upwards of 50 lbs.


This is a full time position. Weekly hours will average 40 hrs weekly. Salary range $32-34K

Majority of the time will be spent in an open office environment. Occasional evening and weekend work required.


Health Benefits and Health Reimbursement Account

160 hours of paid time off in addition to state holidays and accrued comp time. These hours may generally be used for vacation, sick, personal, or other leave at the employee’s discretion.


Entry level


Applications will be accepted until June 28th, 2019. We are looking to fill this position as soon as possible.

Candidates should email a resume and cover letter to jobs@bikemore.net with “Operations Coordinator” in the subject line. Candidates we interview will be required to provide 3 references.

Bikemore provides equal employment opportunity for all persons regardless of race, color, religion, national origin, marital status, political affiliation, sexual orientation, gender identity, disability, sex or age.

PDF of Operations Coordinator Job Description (Full Time)